Shipping & Returns

At AmiaDeco, we strive to ensure that your shopping experience is as seamless and enjoyable as possible. Below, you’ll find everything you need to know about our shipping, returns, and refund policies. If you have any questions, please don’t hesitate to contact our support team, who will be happy to assist you.

Shipping Policy

Processing Time:
All orders are processed within 1-3 business days. You will receive a notification once your order has been shipped.

Shipping Rates:
We offer a flat shipping rate of £5.99 on all orders within the UK. Shipping fees will be calculated and displayed at checkout.

Delivery Times:
We aim to deliver your items within 5-7 business days across the UK. For international orders, shipping times may vary, and we will provide tracking details to keep you updated.

Returns & Refunds

We understand that sometimes things don’t go as planned. If you’re not completely satisfied with your purchase, our return and refund policies are designed to be straightforward and hassle-free.

30-Day Return Policy
You have 30 days from the date of delivery to return your items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Start a Return:
To initiate a return, please contact our customer support team at amiadeco@hotmail.com or call us at +44 7850 550779 with your order number and the reason for the return. Once your return request is approved, we will provide you with instructions and a return shipping label.

Return Shipping Fees:
We offer free return shipping for items that arrive damaged or incorrect. For all other returns, the customer is responsible for the return shipping cost.

Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original method of payment within 5-10 business days.

Refund Eligibility

  • Items must be in original condition and packaging.
  • Sale or clearance items are not eligible for refunds.
  • Any item not in its original condition or is damaged for reasons not due to our error will not qualify for a refund.